© 2018 by La Luz Organics LLC.

SHIPPING POLICY

Each product is crafted and filled in micro batches for freshness and efficacy.  Packages typically ship from New Mexico within 1-4 business days of the order confirmation.  Shipping and handling is closed on weekends and holidays.  Allow an additional 2-5 business days for freight time to the destination.

 

We ship to all states within the US.  The proprietary organic products containing hemp oil extract are permitted in all states according to the United States 2018 Farm Bill for industrial hemp containing less than 0.3% THC.  Our products contain less than the 0.3% and therefore we are allowed to conveniently ship to your doorstep.

 

For international shipping customs and fees may apply.  Please contact info@luminabotanicals to fulfill the order.

RETURN POLICY

We want you to be pleased with your purchase and experience with Lumina Botanicals.  You are a valued customer and working with you to resolve any issue is a priority.  Below are the options for returns:

 

You may receive a full refund in the form of a digital gift certificate,  and we will cover the return shipping costs of the product.  The gift certificate does not expire and is transferable.

 

Or the refund can be issued to the original payment method less a $10 return shipping and administrative fee.

 

*Refunds, exchanges, and store credit are available for purchases made through luminabotanicals.com 

*International shipping charges and fees are not eligible for refund.

PAYMENT METHOD

We accept Visa, Mastercard, and American Express for payment via the online store.

WHOLESALE INQUIRIES

Our premium products are organic and sustainably sourced.  We welcome partnerships with a similar vision of offering quality products that promote wellness.  If you are interested in purchasing larger quantities and becoming a wholesale partner please contact info@luminabotanicals.com.

 
 
 
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